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DailyPay

DailyPay

www.dailypay.com
What is your customer experience with DailyPay?

DailyPay Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

DailyPay has a 1.6 star rating from 191 reviews and about 48% would recommend, with many customers reporting dissatisfaction.

Positive Feedback

Users value the ability to get early access to pay when the service functions as intended, and occasional helpful agents are reported.

Negative Feedback / Risk Areas

  • Poor customer service and long waits; many DailyPay customer complaints about unresponsive support.
  • Account access and phone verification problems prevent transfers and access to funds.
  • Reports of missing deposits, extra fees, billing disputes and requests for refund.

Key Takeaways for Future Customers

  • Read DailyPay reviews and confirm employer integration before enrolling.
  • Monitor transfers closely and keep pay stubs for disputes.
  • Expect limited phone-based verification options and potential delays resolving issues.
View full overview ›

Media from reviews

DailyPay - Tracking all my hrs in witch I am to be paid for the balance I was told would...
DailyPay - AccountDailyPay - Daily Pay stole $700 from me and are lying about itDailyPay - Daily Pay stole $700 from me and are lying about it - Image 2DailyPay - Daily Pay stole $700 from me and are lying about it - Image 3DailyPay - Access to my accountDailyPay - Access to my account - Image 2
View all media ›

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Show reviews that mention
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Violet N Evj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Updating phone number process

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I tried setting up my service with them months ago, and they couldn't verify my identity even when I took a photo of my ID. I broke my phone and have had to spend 200+ dollars getting a new phone and all my data transferred.

I now today try to log in, but it won't let me without my old number even when I'm logged into my email. As a person with borderline personality disorder this has caused me way too much difficulty. As I had to try and change my number on my phone while logged into daily pay, but it wouldn't update no matter how many times I tried. I then had to talk to the online chat which they told me they couldn't help me because they can't change the number through email or chat, you have to do it on the phone.

How does this company expect me to do that if I don't have someone right next to me doing it with me. Then I call them using my GFS phone, and they tell me I need my employ number to get my identity, but I don't have that readily available. I tried finding it on my pay stubs online couldn't find it then the person told me to contact my hr.

its Tuesday I have rent due today, and I'm off work while my GF is at work I don't have anyone to help me for an hour to fix this stupid *** so you can verify my identity does my i'd mean nothing does my credit card mean nothing. Why is it all there these *** hoops just to change your phone number

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User's recommendation: if your poor and have problems with phone numbers don't use this company's service cause they don't actually care what so ever

ALEXIS B Lvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lack of Accountability or Urgency

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Updated by user Feb 05, 2025

I just received an automatic PC response from some Safety Team specialist. Still not resolution or legitimate explanation just another story from the other 20 I’ve been told. This company is a JOKE LOL

Updated by user Feb 04, 2025

As of 2/4/2025- Issue is STILL NOT SOLVED. I get the run around from various reps and they all still refuse to provide corporate contact information or even connect to IT. I now have an uneasy feeling about this company

Original review Jan 29, 2025

I am getting the run-around and am sick of it. I have been reaching out to Dailypay for over a month regarding my daily rate percentage.

I was on short term disability from 12/04/2024 to 12/26/2024. During this time, I was not using Dailypay. My account was deactivated and reactivated around 12/28-12/30/2024. At this time, my rate for daily available funds went down from roughly 55-59% to a measly 15%.

I have been told over and over again that there is nothing that can be done above and that the system will correct itself in 2-3 pay periods. Here it is, three pay periods later, and this issue has not corrected itself. My employment has not changed as I am still working full time, working 40+ hours a week, and making the same hourly rate. Every time I reach out I get the same automated response and when I call I get directed to a call center clearly out of the country, with a bunch of noise in the background.

I get the same response about how the daily rate is calculated; no one has been able to put me in touch with corporate or an IT specialist regarding this matter. This is a complete nightmare; I rely on Dailypay to help pay bills in advance and now I've gone from being able to access $95+ a day to $23 or less, and no one seems to give a damn. I want this resolved ASAP. I will continue reaching out until this is resolved to my satisfaction and I will continue to blast this company until then.

I will also keep searching until I find a corporate number and IT information. Shame on Dailypay!

View full review
Pros:
  • Access money early at times
Cons:
  • Customer service is usually unhelpful

Preferred solution: Resolve this matter and increase daily availability amount

User's recommendation: AVOID IF POSSIBLE

William S Pkf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tracking all my hrs in witch I am to be paid for the balance I was told would be there Monday

DailyPay - Tracking all my hrs in witch I am to be paid for the balance I was told would...

I have received part of my work hours' pay. I look forward to receiving the rest of my May payment tomorrow, as you promised the balance to which I am entitled.

Thank you. Have a great holiday.

View full review

Preferred solution: The remainder of my pay through direct deposit

Jennifer F Crh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Getting shorted on pay

This is actually an update to the review I turned in about a week ago. After reporting that I had to wait forever for daily pay to reply to chat with and agent ( a very rude agent) because my hours and my pay was not adding up.

They say they offer 25% of my daily pay and the remainder at end of week on payday. But I wasn't offered hardly anything last week and got $30 at end of week. And my employer turned in 8 hours sick pay I have not gotten either. And I know it was turned in I seen it on her computer and the 8 hours is gone off the websight.

They can't explain where that is either. They are the rudest agents I've ever experienced! So daily pay replied to my last review telling me to contact them. I clearly stated that I had done that.

One agent even disconnected our chat because he was caught in a bold face lie. I'm not going to contact them again but everybody in the world will hear how my coworker and I got cheated by daily pay

View full review
Pros:
  • Sometimes they pay you for a crazy fee
Cons:
  • Not getting paid at all

Preferred solution: I just want my wages paid. No lies no double talk and especially no I don't knows. That's my hard earned money were talking about. And please find an agent with some manners

User's recommendation: Take a gamble on getting paid even at their redulously high fees

Julia H Lrc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Found someone else's bank account mixed in with my personal info

I always have questions about why I don't have any money. I make maybe one or two transfers a week, and on the days I'm supposed to get paid, there is no money being transferred from daily pay into my bank account.

Why? It's not like I'm transferring it all because it's not an option. However, they do allow you to withdraw from your next paycheck before you have even been paid for the paycheck that is now due to be sent to the bank. So, you enter into that pay period with money already withdrawn from the check you have not finished earning.

They keep you confused. I guess it's easier for them to steal your money.

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User's recommendation: Ask your employer why they would want you involved with such a scandalous company such as DailyPay. And then quietly observe your employers integrity.

Resolved
Roshawnda Dne

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Sens documents

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Updated by user Nov 04, 2024

Company fixed the issue and I have been provided with apology.

Original review Oct 28, 2024

Well it all started with you guys using a old number. So I got locked out of my account. So they ask me to send documents so that them

View full review
Primitivo Vcb

I won't to cancel this

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They did not want to talk to me and I won't to cancel this because someone is taking money out of my bank

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Makala L Jgw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received my money

Contains 1 confidential file for company representatives

I worked on October 12 and 20, but I have not yet received my payment for both days. I was wondering if you could please deposit my money. Thank you.

View full review
Loss:
$210

Preferred solution: Apology

User's recommendation: I have not received my money I worked the 12 or Oct and Oct 20

Jamie C Yks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bank Info

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I have gotten a few emails saying my daily pay is unable to send the remainder of my check because of my bank info. I however have been able to transfer what was an available. Is there money I havent gotten?

View full review
Tim W Mqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account

DailyPay - Account

I can't get the link you're sending to an old phone number I have on file. It needs to be updated to my new number, 256559****, so I can access my account. Thank you.

View full review

Preferred solution: My account phone number changed

User's recommendation: Great

Anonymous
map-marker Spring, Texas

5 Star Quality Service.

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CSR guy answered my questions without any problems. Great attitude.

No problems. I would recommend these folks for my friends to use.

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User's recommendation: If your not Happy then move your money and don't stress over it!

Aries Q

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Overpayment

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Contains 1 confidential file for company representatives

I resigned from one company, which resulted in an overpayment. Once I started the new company, I still had the overpayment.

I'm not available to retrieve my new funds because I have this overpayment. I have requested a supervisor, which took a day, and then I was emailed about the issue and was told that the problem would be escalated the very next day. The next day, no response; I've sent multiple emails for a status. This is so frustrating that I'm getting the runaround over my own money.

I filed a complaint with the Federal Trade Commission and the BBB and I'm not stopping there!

These people must be stopped - incompetent lying, non-honorable supervisors who don't honor their own word and what they tell customers. This is ridiculous.

View full review
Loss:
$200
Cons:
  • Terrible incompetent people working for this company

Preferred solution: Deliver product or service ordered

Resolved
Kadreonna D

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Money stolen out of my paycheck

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Contains 1 confidential file for company representatives
Updated by user Jun 11, 2024

No details disclosed.

Original review updated Jun 11, 2024

Daily pay took money out of my paycheck I want my 206.00 put on my account . Also I don't see my paycheck

View full review
Loss:
$206

Preferred solution: My paycheck which was 206

Duard Epm

I want to access my daily pay funds

I tried to access my daily pay funds and was unable i. Can you help me access my daily pay funds? Yes.

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User's recommendation: Good

Deanna B Gcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They deposited my paycheck to the wrong account.

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When I started Daily Pay, I was able to deposit my money to my debit card associated with my bank account. Then, there was always an error with sending so I started depositing my daily pay to a relative's account I had a debit card in my name for.

My paycheck today did not show up in my account. I called Daily Pay. They have my bank account number and routing number along with the debit card that goes to that account. I called Daily Pay and was told the deposit was made to the other debit card, not my account number.

They deposited my money in someone else's account without my approval!

Do not use Daily Pay! There have been other issues, too numerous to name here!

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Cons:
  • Charge a fee for every deposit you transfer

Preferred solution: Inform/warn the public

User's recommendation: DO NOT USE DAILY PAY!

Anonymous
map-marker Arlington, Texas

Do we set a new phone number for my game page

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They help was good They help. Me very good.

They're nice helpful and everything. She was very nice and kind.

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