Skip to content
DailyPay

DailyPay Reviews

www.dailypay.com
Is this your business?
What is your customer experience with DailyPay?

DailyPay Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

DailyPay has a 1.7 star rating from 197 reviews; consumers are mostly dissatisfied. 48% would likely recommend. Rating distribution shows high unfavorable feedback and frequent customer complaints about payments and refunds.

Key Takeaways for Future Customers

  • DailyPay reviews note early access to pay works sometimes but reliability is inconsistent.
  • Expect potential delays resolving billing or refund issues and contact customer service for identity or phone number changes.

Negative Feedback / Risk Areas

  • Frequent reports of missing or misdirected deposits and disputed charges.
  • Poor responsiveness, long hold times, and difficulty updating phone or verifying identity.

Positive Feedback

Some users praise quick help from individual representatives and the convenience of early access when the system works.

View full overview ›

Media from reviews

DailyPay - Tracking all my hrs in witch I am to be paid for the balance I was told would...
DailyPay - AccountDailyPay - Daily Pay stole $700 from me and are lying about itDailyPay - Daily Pay stole $700 from me and are lying about it - Image 2DailyPay - Daily Pay stole $700 from me and are lying about it - Image 3DailyPay - Access to my accountDailyPay - Access to my account - Image 2
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
money phone number phone account number email issue transactions training ambassadors
Filter review
Sort by
Breenda D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

No assistance give the run around about...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Oct 02, 2026

HORRIBLE no help

Original review Oct 02, 2026

No assistance gives the runaround about them putting a security pause on my account. I have been calling nonstop and just no assistance.

Everyone keeps stating they are escalating the issue, but I'm going in a loop of being given ticket # after ticket # but no help. I need my money; it should never take 3-7 days to review an account.

Loss:
$300
Cons:
  • No help over the phone

Preferred solution: Unpause my account

User's recommendation: Just receive your check through primary bank

View full review
Bryanah T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Support center told me to call to finish with my open case I have

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Phone and email updates were completed; instructions were emailed.
  • - The representative handled the case flawlessly and resolved it quickly.

Needed my phone number and email information updated, and the email was sent to me with the instructions to accomplish what I was requesting. The customer service agent handled my case flawlessly and made sure my issue was resolved immediately.

I appreciate her willingness to help me succeed at what I was in need of.

She deserves praise and a raise. Thank you very much to her for her help.

Loss:
$90
Pros:
  • Pay when you need it

User's recommendation: 5 Stars

View full review
Halbert Vxv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Woodville, Texas

No pay for Thursday

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

They keep telling me that I need to wait 24 hours well it's been since last Thursday today is Sunday it's a new pay period and they're telling me that I don't have my money and I still have not received my money they keep taking but they don't give it back

Loss:
$100
Pros:
  • Sometimes u get ur pay
Cons:
  • Sometimes u get ur pay

Preferred solution: The money back that I'm missing for my day and all the rest of the days that I've called about and never got it back

User's recommendation: Do not use

View full review
Halbert Vxv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

No pay for Thursday

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

My pay doesn't seem to come threw even though the day before and after has this isn't the first time daily pay has done this and sometimes I don't receive them at all

View full review
Daniel Y Snu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indpls, Indiana

I had an account with my last paycheck from my employer. I did not remember the email or the phone number that was linked. So I was not able to get my check

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

Someone created this account to rob me blind. I called and had it frozen because of fraud.

I was not able to get into the account because I didn't remember the password or email. Apparently, there is no way to get the money back.

Loss:
$1400
Pros:
  • Having money when you need it
Cons:
  • Forgetting email or phone number

Preferred solution: Full refund

View full review
Brian W Roa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing pay

Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Aug 26, 2026

I called avoit missing $ they didn't know what to tell me I had everything their for them iam so done with day pay

Original review Aug 11, 2026

Yeah, I am very upset. They never answered my question, and I could not understand their language.

They didn't care. Never gonna use Day Pay again, and I'll be getting people at work to know how my experience was.

Loss:
$150

Preferred solution: Full refund

View full review
Anonymous
map-marker Hattiesburg, Mississippi

Questions

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I accidentally clicked on the tab concerning my deposit. I intended to click instant payout instead I clicked next business day. The representative was very helpful and was able to resolve my issues within seconds.

View full review
Christopher C Ebo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Leandro, California

Most of the training ambassadors did not how to speak proper English

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

so it made it very hard for some of us to understand their directions. and when we would try to tell them to explain it a little better, they would get annoyed and respond with, 'I just showed you three times how to do it; what don't you get?

Loss:
$600
Pros:
  • I could get paid the same day i worked
Cons:
  • I would never receive the full amount and i havent got my last check

Preferred solution: Full refund

User's recommendation: bring your a game on the first day and try to use google translator when ur talking-to them seriously no joke this facility was the one in 3330 Rancho Cordova Sacramento

View full review
Amy F Oeq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houma, Louisiana

Disputed some transactions

Contacted the company first

The reviewer tried to contact the company before posting this review.

Had 40 disputed transactions to call about. Still not resolved, waiting for 10 days or it could be 40 days. Still don't have my money back.

Loss:
$1500
Pros:
  • I hope they pay me back
Cons:
  • Can not understand anybody that works there

User's recommendation: Call in

View full review
Aaron P Kpu
map-marker Cadiz, Kentucky

Won’t let me check my balance

Contacted the company first

The reviewer tried to contact the company before posting this review.

I logged into my DailyPay, and it said to get started to see balances and all that. I went in, and it said to put a phone number in, but it popped up with an error message saying you already have a phone number linked to the account.

View full review
Violet N Evj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Updating phone number process

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Identity verification failed months ago, even with ID.
  • - Can't log in without the old number; chat can't help.
  • - Phone broken; $200+ spent on a new device.

I tried setting up my service with them months ago, and they couldn't verify my identity even when I took a photo of my ID. I broke my phone and have had to spend 200+ dollars getting a new phone and all my data transferred.

I now today try to log in, but it won't let me without my old number even when I'm logged into my email. As a person with borderline personality disorder this has caused me way too much difficulty. As I had to try and change my number on my phone while logged into daily pay, but it wouldn't update no matter how many times I tried. I then had to talk to the online chat which they told me they couldn't help me because they can't change the number through email or chat, you have to do it on the phone.

How does this company expect me to do that if I don't have someone right next to me doing it with me. Then I call them using my GFS phone, and they tell me I need my employ number to get my identity, but I don't have that readily available. I tried finding it on my pay stubs online couldn't find it then the person told me to contact my hr.

its Tuesday I have rent due today, and I'm off work while my GF is at work I don't have anyone to help me for an hour to fix this stupid *** so you can verify my identity does my i'd mean nothing does my credit card mean nothing. Why is it all there these *** hoops just to change your phone number

User's recommendation: if your poor and have problems with phone numbers don't use this company's service cause they don't actually care what so ever

View full review
ALEXIS B Lvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lack of Accountability or Urgency

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - On disability 12/04–12/26/2024; account deactivated/reactivated 12/28–12/30.
  • - Rate fell from ~55–59% to 15% after reactivation and not corrected.
Updated by user Feb 05, 2025

I just received an automatic PC response from some Safety Team specialist. Still not resolution or legitimate explanation just another story from the other 20 I’ve been told. This company is a JOKE LOL

Updated by user Feb 04, 2025

As of 2/4/2025- Issue is STILL NOT SOLVED. I get the run around from various reps and they all still refuse to provide corporate contact information or even connect to IT. I now have an uneasy feeling about this company

Original review Jan 29, 2025

I am getting the run-around and am sick of it. I have been reaching out to Dailypay for over a month regarding my daily rate percentage.

I was on short term disability from 12/04/2024 to 12/26/2024. During this time, I was not using Dailypay. My account was deactivated and reactivated around 12/28-12/30/2024. At this time, my rate for daily available funds went down from roughly 55-59% to a measly 15%.

I have been told over and over again that there is nothing that can be done above and that the system will correct itself in 2-3 pay periods. Here it is, three pay periods later, and this issue has not corrected itself. My employment has not changed as I am still working full time, working 40+ hours a week, and making the same hourly rate. Every time I reach out I get the same automated response and when I call I get directed to a call center clearly out of the country, with a bunch of noise in the background.

I get the same response about how the daily rate is calculated; no one has been able to put me in touch with corporate or an IT specialist regarding this matter. This is a complete nightmare; I rely on Dailypay to help pay bills in advance and now I've gone from being able to access $95+ a day to $23 or less, and no one seems to give a damn. I want this resolved ASAP. I will continue reaching out until this is resolved to my satisfaction and I will continue to blast this company until then.

I will also keep searching until I find a corporate number and IT information. Shame on Dailypay!

Pros:
  • Access money early at times
Cons:
  • Customer service is usually unhelpful

Preferred solution: Resolve this matter and increase daily availability amount

User's recommendation: AVOID IF POSSIBLE

View full review
William S Pkf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tracking all my hrs in witch I am to be paid for the balance I was told would be there Monday

Contacted the company first

The reviewer tried to contact the company before posting this review.

DailyPay - Tracking all my hrs in witch I am to be paid for the balance I was told would...

I have received part of my work hours' pay. I look forward to receiving the rest of my May payment tomorrow, as you promised the balance to which I am entitled.

Thank you. Have a great holiday.

Preferred solution: The remainder of my pay through direct deposit

View full review
Jennifer F Crh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Getting shorted on pay

AI Highlights
  • - Daily Pay chat replies were slow.
  • - An agent was rude and disconnected chat.
  • - They pay 25% upfront and the rest on payday; sick pay is missing.

This is actually an update to the review I turned in about a week ago. After reporting that I had to wait forever for daily pay to reply to chat with and agent ( a very rude agent) because my hours and my pay was not adding up.

They say they offer 25% of my daily pay and the remainder at end of week on payday. But I wasn't offered hardly anything last week and got $30 at end of week. And my employer turned in 8 hours sick pay I have not gotten either. And I know it was turned in I seen it on her computer and the 8 hours is gone off the websight.

They can't explain where that is either. They are the rudest agents I've ever experienced! So daily pay replied to my last review telling me to contact them. I clearly stated that I had done that.

One agent even disconnected our chat because he was caught in a bold face lie. I'm not going to contact them again but everybody in the world will hear how my coworker and I got cheated by daily pay

Pros:
  • Sometimes they pay you for a crazy fee
Cons:
  • Not getting paid at all

Preferred solution: I just want my wages paid. No lies no double talk and especially no I don't knows. That's my hard earned money were talking about. And please find an agent with some manners

User's recommendation: Take a gamble on getting paid even at their redulously high fees

View full review
Julia H Lrc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Found someone else's bank account mixed in with my personal info

AI Highlights
  • - Transfers are infrequent, about once a week.
  • - On paydays, funds often don't transfer to the bank.
  • - Withdrawals can be taken before earnings are complete.

I always have questions about why I don't have any money. I make maybe one or two transfers a week, and on the days I'm supposed to get paid, there is no money being transferred from daily pay into my bank account.

Why? It's not like I'm transferring it all because it's not an option. However, they do allow you to withdraw from your next paycheck before you have even been paid for the paycheck that is now due to be sent to the bank. So, you enter into that pay period with money already withdrawn from the check you have not finished earning.

They keep you confused. I guess it's easier for them to steal your money.

User's recommendation: Ask your employer why they would want you involved with such a scandalous company such as DailyPay. And then quietly observe your employers integrity.

View full review
Resolved
Roshawnda Dne

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Sens documents

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Nov 04, 2024

Company fixed the issue and I have been provided with apology.

Original review Oct 28, 2024

Well it all started with you guys using a old number. So I got locked out of my account. So they ask me to send documents so that them

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article