Anonymous
map-marker Hannibal, Missouri

I requested money to be deposited into my checking account

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My money was sent to a bank in Oklahoma to an account I didnt open and have no way to access it. Im tired of talking to people in South Africa and not being able to contact someone in the USA. I want my money transferred back into my account. The bank has no information on my even having an account with them. Please reply.
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Mica P Zep

Daily Pay stole $700 from me and are lying about it

DailyPay - Daily Pay stole $700 from me and are lying about it
DailyPay - Daily Pay stole $700 from me and are lying about it - Image 2
DailyPay - Daily Pay stole $700 from me and are lying about it - Image 3
They stole $700 from me my last paycheck. They wont show me record of me risking out money because I didnt. Only paid me $100 for working 37.5 hours 17.50 an hour they will lie and say you took out money when you didnt
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Loss:
$700
Cons:
  • Fees
  • Stealing money

Preferred solution: Full refund

User's recommendation: Don’t use them they will steal and scam your money

Resolved
Breyanah S

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Verified Reviewer

Resolved: Unprofessional company

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Updated by user Feb 06, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 22, 2024
The only way this company seems to care is when you get out of character with them. Thats a shame, we work hard for our funds but they update it when THEY want to update it which is some BULL!! When you actually need the funds they arent available, when you dont need it, boom magic! Im done with this company! They need to shut down immediately!
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Preferred solution: My funds when I actually need them and not fake concern for people well being

User's recommendation: Go with another company or just wait every two weeks

James S Nxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't withdraw funds

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I lost my phone and got a new phone and can't login to my account and can't get my money to get my truck fixed and then yesterday I was told that they were going to charge my phone number so I would able to log in and today there telling me I need a paycheck stub and id but I don't get a physical paycheck stub so how do you access your account without your phone number to transfer your funds to your Friday card this is not right why can't you access your account with just your email I was told that I would be able to access my money the same day I got paid
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Pros:
  • Customer service
Cons:
  • Usually it comes in handy

Preferred solution: Fix the problem

User's recommendation: Watch out

Brodrick Fields F

Was robbed $1600 dollars, customer service keeps transfering me with 2 hour wait holds.

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company will purposely overpay you to hold your paycheck that you will never see. Extremely foul company.
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Loss:
$1600
Cons:
  • Everything so far is trash i need my money back

User's recommendation: just wait

Anonymous
map-marker San Antonio, Texas

Change my cell number

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I had to change my cell phone number because I had my old cell phone number on there so I had to change it so I called and they help me with it and I was really satisfied with it and they answered all my questions and they were very helpful and went step by step with me and they told me when the money is going to be available
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Steven G Egv

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Verified Reviewer

I would like help setting up my daily pay account activated

It's still not activated can you please activate it I've been trying since January and it still isn't working
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Pros:
  • If i need bus fare i can use it

Preferred solution: My daily pay activated

Anonymous
map-marker Jacksonville, Florida

Missing check

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I had not transferred money in months and did not know I could opt out of daily pay giving me my check. Well Friday comes and no check. They say daily pay has sent it to my bank. My bank says they got nothing. I talk to daily pay they say it takes 3 days to get a trace number for my check and I must email them to get it. I talked to my employers payroll about the matter and it was resolved that next day. Funny how pay roll had to get involved to resolve this issue in a timely manner. One representative of daily pay said she was happy for me not to be using there services and so am I. Employesat daily pay are unhelpful or rude or both. Don't use this service I would not recommend.dont dont
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Tyrease W Zfs

They are rude. and than do not help with the problem u are dealing with

They are rude. and than do not help with the problem u are dealing with. And they lie about what the tell you. They think Thames know what your life initials. And they dont
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Loss:
$176
Cons:
  • There is not one

Preferred solution: My full available balance

User's recommendation: Not to deal with them

Resolved
Dorothy J Ms. Dot

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Verified Reviewer

Resolved: Thieves

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Updated by user Dec 05, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 28, 2023
Garbage. Stole money out my daughters check. She canceled the account and some one from her job reopened it and started back taking money back out her check. Reported fraud and its been a month without anyone contacting her. When call every day for an update, I get hung up on. And they are still taking money from her every pay period after closing the account again. Lastly, the investigator on the case Travis never answers or return calls.
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Loss:
$2000
Cons:
  • Thieves

Preferred solution: Full refund

User's recommendation: Never use this company

Norman M Qra

Need my account reset, I have a new job at Wendy's 2648 Russellville rd Bowling Green, Kentucky

I have new job at Wendys 2648 Russellville rd Bowling Green Kentucky 42101 and I want my account reset so I can put my Wendays information in so I can start using daily pay. And my new phone number is 502-446-****
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Preferred solution: My account rest

Earl S Yid

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Verified Reviewer

To change my account information

Everything' s fine I fixed it thanks.The temporary issue has resolved itself as a result of some, intuitive research thanks to me and help from members of your staff thanks for all the help good bye.
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Pros:
  • You can access money if needed
Cons:
  • Some times it takes up to 72 hours to get the money

Preferred solution: Submit review

User's recommendation: Stay on top of your money.

Dustina Dfd

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Verified Reviewer
| map-marker Bolivar, Missouri

Payroll

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Horrible customer service my paycheck was put on there by employer. 3 weeks later still no Paycheck one excuse after another.
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User's recommendation: Don't use this COMPANY

Shantell H Obb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to update account information

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DailyPay - Need to update account information
DailyPay - Need to update account information - Image 2
Updated by user Oct 25, 2023

My information

Original review Oct 25, 2023
Update information on my account because I have a new phone and phone number and when I downloaded the app on my new phone I use my new Gmail account and it want let me do what I need to do.So I need some help from y'all
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Preferred solution: Help with me on getting into my account

Carl F Uuk

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Verified Reviewer
| map-marker Morristown, Tennessee

Horror show, don't do it.....

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Money I made a week ago still hasn't shown up, they make it to where you have to use it to survive, and then a 2 week check looks like 315.00 for someone making over 50k a year. Thats what Daily Pay will get you... Stuck.
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Anonymous
map-marker Mankato, Minnesota

Lost the availability to log into my daily pay account

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My original complaint was resolved the only issue I have with Daily Pay is there system does not update quick enough and it takes a extra day or two to get money
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User's recommendation: The app works fine it’s just don’t get in a rush to grab cash

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