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DailyPay
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www.dailypay.com
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Anonymous
map-marker Irving, Texas

No puedo actualizar mi número de teléfono y me contestaron bien pero no pude resolver mi problema

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Me dijeron que en veinticuatro horasAutomóvil club británico RecreoIbir Una clave, pero No divertidociónó ahora ya no puedoyo ingresoaraluna aplicación ya no acepta mi contraseña

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Anonymous
map-marker Crystal Lake, Illinois

Dispute

Dear DailyPay Customer Service,

I am writing to dispute the charges related to my payroll. According to my records, my total earnings after taxes and deductions for the specified pay period were $1190.98.

However, only $965.11 was deposited into my checking account by DailyPay.

I understand that DailyPay charges a fee of $3.49 each time I make a transfer. However, I have noticed additional fees on top of this. For example, if my available balance is $74.05, DailyPay should deposit the full amount (not minus their $3.49 fee, which i only got $70.46 deposited into my account).

Instead, they are claiming that my remaining direct deposit is $190.97, which is incorrect. It should be $225.87 after accounting for the fees I've already paid.

Furthermore, an additional $34.90 was deducted from my remaining balance, even though I had already paid the withdrawal fees.

It appears that DailyPay is charging fees on top of more fees, resulting in an unfair reduction of my earnings.

I kindly request that you review my account and rectify the discrepancies. Please adjust my remaining direct deposit to reflect the correct amount of $225.87. Additionally, I urge you to reconsider the additional fees deducted from my balance.

I appreciate your prompt attention to this matter and look forward to a resolution. If necessary, I am prepared to escalate this dispute further.

Over 41 pay periods, they have taken an additional $700.99 in fees that I already paid.

What a shame that they are stealing money from customers that are keeping them in business by using their service. I will no longer use this and will be filing a lawsuit soon.

Thank you for your assistance.

Pissed customer

User's recommendation: DO NOT USE THIS SERIVCE, IT IS NOT WORTH IT! ESPEICALLY IF YOU ARE ALREADY STUGGLING TO MAKE ENDS MEET!

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Alice A Wgw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account

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Contacted the company first

The reviewer tried to contact the company before posting this review.

It's not helpful at all. I forgot my information and they want more proof after I gave it to them.

I forgot my password.

I have not used it in over a year. So, I want to delete my account and I'll have my employer set a new one.

Loss:
$53
Pros:
  • Great to use but to get any help it is crazy
Cons:
  • If you forget your information after a year they will not help help

Preferred solution: A way to change my information my phone number

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Lakeysha S Nop

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to set up daily pay

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user May 22, 2024

I’mi still can’t get signed up for daily pay if won’t let me so I will give up on it

Original review Apr 20, 2024

I still cant get on the daily pay I talked to somebody a couple days ago to help me set up the daily pay but it still not working for me

Preferred solution: To set up daily pay so I can use it

User's recommendation: Have it do u can get in the site

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Jessica S Kvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't access dailPay

Contacted the company first

The reviewer tried to contact the company before posting this review.

I worked at Arby's in Kansas a few years ago but I can't remember my login stuff phone number or nothing I used then to access my dailypay now I work at Arby's in ponca city ok and can't access my daily pay by phone number email or employee id.

Pros:
  • Helps with gas and stuff till pay day
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Anonymous
map-marker Wichita, Kansas

Trying to access my account but my phone is shut off. i have the money in my account but cant access it

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i love daily pay. but if something happens like your phone gets shut off you cant get into daily pay.

they need to have some more for verification.

like email and maybe a back up number. there should be other ways to be verified.

User's recommendation: have a back up number.

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Vance C Kjd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

T log in, no longer have old phone, customer service not helpful

Contacted the company first

The reviewer tried to contact the company before posting this review.

I broke my phone. The replacement has a new number.

There's no way to verify it's me, because you only have the old phone number to send the verification code. Why can't I have it sent to my email?

Preferred solution: Just to be able to log into Daily pay!!!

User's recommendation: Make sure you have 2 ways for daily pay to verify that it's you, not only 1 phone number..

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Oval Nyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to update email and phone number

Contacted the company first

The reviewer tried to contact the company before posting this review.

I called to update my email and phone number they said I would receive an email to get it fixed so I could use my daily pay and I still have not received the email and can not see my balance of what I make daily can you help me with this

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Perry L Amw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cant verify

Contacted the company first

The reviewer tried to contact the company before posting this review.

It still wont let me connect with my employer.. i called and they tell me that i need to add my phone number and email.

How can i when i cant even sign in??? No one will help

Preferred solution: Into my account

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Anonymous
map-marker Margate, Florida

To change the number on my daily pay

You need to assist more better with the issue we having I need my money in I have to wait up to 72 hours to get assisted

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Gloria R Ccd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Was underpaid

Contacted the company first

The reviewer tried to contact the company before posting this review.

Contains 1 confidential file for company representatives

My gross was 202 my take home was surpose to be 137 and I only received 115 it said that 138 was available but only 115 was available

Loss:
$23

Preferred solution: Full refund

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Mica P Zep

Daily Pay stole $700 from me and are lying about it

DailyPay - Daily Pay stole $700 from me and are lying about it
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DailyPay - Daily Pay stole $700 from me and are lying about it - Image 3

They stole $700 from me my last paycheck. They wont show me record of me risking out money because I didnt. Only paid me $100 for working 37.5 hours 17.50 an hour they will lie and say you took out money when you didnt

Loss:
$700
Cons:
  • Stealing money
  • Fees

Preferred solution: Full refund

User's recommendation: Don’t use them they will steal and scam your money

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Sherra R Iki

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My check

Contacted the company first

The reviewer tried to contact the company before posting this review.

You guys saying that I spent 594.00 that's crazy no I didn't I want my money now. I'm single mother of 1 and I don't have a lot of money so when it cone

Loss:
$594

Preferred solution: Full refund

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Jessica S Fjd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't log in

Contacted the company first

The reviewer tried to contact the company before posting this review.

I had to change my phone number and it was a whole process. Unfortunately tyhey vcant just change my number without verifying my identity so i had to jump through so many hoop and send 3 documents in to change this information when my number changed.

Its good for the protection of your acct but frustraaating when you know its you and you just want your money...

nut id rather my acct safe and secure!!!

Thank you Daily pay. You are a curse and a blessing at the same time!!!

Pros:
  • Get paid instant
Cons:
  • Spend too much at times
View full review
1 comment
Guest

I can hear your screams already when someone hacks your account by an honor system information changing system. If your method was acceptable, anyone could just call and cancel your electric service, gas, water, mail delivery, bank statements, while making purchases and establishing obligations under your name ; just about anything and everything needed to ruin your status quo and throw a serious monkey wrench into your life. You changed phone numbers ; it is your obligation to provide proof to those who have entered into contractual relationships with you.

Resolved
Breyanah S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Unprofessional company

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Updated by user Feb 06, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 22, 2024

The only way this company seems to care is when you get out of character with them. Thats a shame, we work hard for our funds but they update it when THEY want to update it which is some BULL!!

When you actually need the funds they arent available, when you dont need it, boom magic!

Im done with this company! They need to shut down immediately!

Preferred solution: My funds when I actually need them and not fake concern for people well being

User's recommendation: Go with another company or just wait every two weeks

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1 comment
Guest

I don't care one whit about some BS "apology". I want either : what I paid for or all of my money.

No lip service from a paid talking head.

That is simply insulting because they add lies to malfeasance ; nobody is sorry, nobody cares, it's a scripted reply from a minimum wage non involved bottom level employee or an automated reply. An apology is a useless and infuriating outcome.